I can't use the Where I've Been feature? Why?
Question
I'm having trouble getting the Where I've Been feature to work? Why is that?
Answer
Where I've Been is a new feature released in version 2.01. Currently there some requirements for this feature to work:
1) Your OS needs to be version 4.5 and above
2) This feature requires BB Maps to be installed. You can download blackberry maps at http://maps.blackberry.com.
If you are having trouble downloading through the website (getting system requirements issue), please use apploader on your desktop manager to install it:
a) Plug in the phone to your PC and open Desktop Manager.
b) Go to the application loader and under "Add / Remove Applications" click Start and you will be presented with a list of applications
c) Go down the list until you see "blackberry maps" --> select the checkbox > next > finish > reboot phone.
Still Need Help?
Email us and be sure to give us your:
1. BlackBerry OS Number (i.e- OS 4.3 )
2. BlackBerry Model (i.e.- Bold or 9000)
3. Network Service provider (Verizon / Tmobile...etc)
Or contact us via phone: +1 973-856-7725 (M-F 11:00 AM to 7:00PM EST)